“Our rads are extremely please with their new at home reading stations and Double Black has been a great piece of those. We are now 100% DoubleBlack at the office as well, with zero complaints. Thank you for a great product and service at a good price.”
I just want to commend you and your team on your Customer Service. I’ve heard from multiple people, that have had interactions with your company, that they are very pleased with the assistance.
Thanks for all you do!
“Excellent customer service, great to work with. Excellent pricing and the radiologists are extremely happy with the product.”
“You guys are always so helpful, and I didn’t know you had 24-hour live answer! That just makes it that much better, you help in ways other vendors don’t bother looking at.”
“DBI Service is and has ALWAYS been very helpful. They are always very timely in responses and very knowledgeable as to what needs to be done to resolve the problem. Not to mention help is always excellent!!!”
“DBI Service was extremely efficient, thorough, and kind throughout my entire service call and issue. What a gem!”
“I called in for support and I had about 15 minutes to get to a meeting and DBI Service was able to fix it in about 10 minutes. We always get Outstanding service from Double Black. Thank you for being there for us.”
“QC/QA allowed us to determine whether we were in conformance and was a great tool to assist with asset management.”
“I love working with them! They deliver quality products that they stand by.”
“Excellent teamwork during the install. They went above and beyond to meet our timeline.”
